Your Privacy Matters to 90ok

1 Information We Collect

When you register for and use the 90ok platform, we may collect the following categories of personal information:

Identity and Contact Information

• Full legal name as it appears on your government-issued identification document
• Date of birth for age verification purposes (18+ requirement)
• Residential address including city, district, and postcode
• Email address used as your primary contact and account identifier
• Mobile phone number used for account security and transactional notifications
• National ID card number or passport number collected as part of KYC verification

Financial Information

• Mobile banking account details for bKash, Nagad, Rocket, and Upay transactions
• Bank account numbers and branch details when bank transfer is selected as a payment method
• Card type (Visa or Mastercard), partial card number, and expiry date for card payments — full card numbers are never stored on 90ok servers
• Records of all deposits, withdrawals, bonus credits, and wagering transactions associated with your account

Technical and Usage Data

• IP address and approximate geographic location derived from it
• Device type, operating system, browser type and version
• Session logs including login timestamps, pages visited, games played, and bet history
• Cookie identifiers and similar tracking technologies (see the Cookies section below)
• Referral source — how you arrived at the 90ok platform (e.g., direct URL, affiliate link)

Communications Data

• Records of any correspondence you initiate with our support team, including live chat transcripts and email exchanges
• Voluntary feedback, survey responses, or complaint submissions
• Marketing preference choices, including opt-in or opt-out status for promotional communications

We do not intentionally collect sensitive personal data categories such as racial or ethnic origin, political opinions, religious beliefs, biometric data (beyond standard ID document photographs required for KYC), or health data. If any such information is incidentally provided to us, it will not be processed for any purpose other than the immediate context in which it was provided and will be deleted as soon as practicable.

2 How We Use Your Data

90ok processes your personal data only for clearly defined, lawful purposes. The table below summarises the primary purposes for which your data is used and the legal basis under which we process it.

Where processing is based on your consent (for example, receiving marketing communications), you have the right to withdraw that consent at any time by contacting our support team or adjusting your account notification settings. Withdrawal of consent does not affect the lawfulness of any processing carried out before the withdrawal.

Automated Decision-Making

90ok may use automated systems to flag accounts for fraud risk, responsible gaming intervention, or bonus abuse detection. Where a significant decision affecting your account is made purely on an automated basis, you have the right to request human review of that decision. Please contact [email protected] to exercise this right.

3 Data Sharing and Disclosure

90ok does not sell, rent, or trade your personal data to any third party for their own commercial purposes. We share your information only in the limited circumstances described below, and only to the minimum extent necessary for each purpose.

Service Providers and Technology Partners

We work with carefully selected third-party service providers who process data on our behalf under binding data processing agreements. These include:

• Payment processors: bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, BRAC Bank, Visa, and Mastercard — to process your deposits and withdrawals securely.
• KYC and identity verification providers: to verify your identity documents and confirm age eligibility.
• Game providers: Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, Ezugi, and others — your player ID and bet history may be shared with the relevant provider to facilitate game play and settle results.
• Cloud hosting and infrastructure providers: who store and process platform data under strict security and confidentiality obligations.
• Analytics and monitoring services: used to measure platform performance, detect technical issues, and monitor for unusual account activity.

Legal and Regulatory Disclosure

90ok may disclose your personal data to government authorities, law enforcement bodies, or regulatory agencies where we are legally required to do so — for example, in connection with anti-money-laundering investigations, fraud inquiries, or court orders. We will only disclose the minimum information necessary to comply with the relevant legal obligation and will inform you where we are legally permitted to do so.

Business Transfers

In the event of a merger, acquisition, restructuring, or sale of 90ok or substantially all of its assets, your personal data may be transferred to the successor entity. In such circumstances, you will be notified via the email address associated with your account and given the opportunity to close your account if you do not wish your data to be transferred.

No Sale of Data

To be unambiguous: 90ok does not and will not sell your personal information to advertisers, data brokers, marketing platforms, or any other commercial third party. This commitment applies regardless of any changes to our business structure.

4 Cookies and Tracking Technologies

90ok uses cookies and similar tracking technologies to ensure the platform functions correctly, to keep your session secure, and to understand how players use our services so we can continue to improve them.

What Are Cookies?

Cookies are small text files placed on your device by websites you visit. They are widely used to make websites work efficiently and to provide information to site operators. Cookies do not give us access to your device or any information beyond what you share with us directly.

Types of Cookies We Use

Managing Your Cookie Preferences

You can control and delete cookies through your browser settings at any time. Most modern browsers allow you to block all cookies, accept only first-party cookies, or receive a notification before a cookie is stored. Please note that disabling strictly necessary cookies will prevent you from logging in and using the 90ok platform. Instructions for managing cookies are available in the help section of your specific browser.

90ok does not use cookies to serve cross-site advertising or to build marketing profiles that are shared with external advertising networks.

5 Data Security

Technical Safeguards

• 256-bit SSL/TLS encryption on all data in transit between your browser or app and our servers
• Encryption at rest for all sensitive personal and financial data stored in our databases
• Firewalls and intrusion detection systems monitoring for unusual or suspicious activity in real time
• Regular security audits and penetration testing conducted by qualified independent security professionals
• Tokenisation of payment data — full card numbers are never stored on 90ok infrastructure

Organisational Safeguards

• Access to personal data is restricted strictly to 90ok staff and contractors who need it to perform their role
• All staff with data access undergo data protection training and are bound by confidentiality obligations
• Access logs are maintained and reviewed regularly to detect any inappropriate data access
• Data processing agreements are in place with all third-party service providers handling personal data on our behalf

In the Event of a Data Breach

Despite our best efforts, no platform is immune to security incidents. In the event that a data breach occurs that is likely to result in a risk to your rights and freedoms, 90ok will notify affected players as soon as reasonably practicable — and in any case within 72 hours of becoming aware of the breach — at the email address associated with your account. The notification will describe the nature of the breach, the data affected, and the steps we are taking to mitigate any harm.

You also have a responsibility to protect your own account. Use a strong, unique password for your 90ok account, do not share your login credentials with anyone, and log out of shared or public devices after each session. Report any suspected unauthorised access to [email protected] immediately.

6 Your Privacy Rights

As a 90ok player, you have a number of rights in relation to the personal data we hold about you. These rights are outlined below. To exercise any of them, please contact our support team at [email protected] with your full name, registered email address, and details of your request. We will respond within 30 days of receiving a valid request.

Right of Access

You have the right to request a copy of the personal data 90ok holds about you, along with information about how it is being used, where it came from, and with whom it has been shared. This is sometimes called a Subject Access Request (SAR). We will provide this information in a clear, structured format at no charge.

Right to Rectification

If any of the personal data we hold about you is inaccurate or incomplete, you have the right to ask us to correct or update it. You can update basic account information (such as your contact email or phone number) directly through your account settings. For identity document corrections, please contact our support team.

Right to Erasure

In certain circumstances you have the right to request that we delete the personal data we hold about you — for example, if the data is no longer necessary for the purpose it was collected, or if you withdraw your consent and there is no other legal basis for processing. Please note that this right is not absolute: we are required by law to retain certain financial and identity records for defined periods (see Data Retention below), and we cannot delete data that is necessary to defend a legal claim or comply with a regulatory obligation.

Right to Restriction

You may ask us to restrict the processing of your data in specific circumstances — for instance, while a dispute about the accuracy of your data is being resolved, or where you have objected to processing and we are assessing that objection.

Right to Data Portability

Where our processing is based on your consent or on contractual necessity, and is carried out by automated means, you have the right to receive a copy of your personal data in a commonly used, machine-readable format (such as CSV or JSON) so that you can transfer it to another service provider of your choice.

Right to Object

You have the right to object to the processing of your personal data where that processing is based on our legitimate interests. If you object, we will cease processing unless we can demonstrate compelling legitimate grounds that override your interests, or the processing is necessary for a legal claim. You also have an unconditional right to object to the use of your data for direct marketing purposes at any time.

Withdrawing Marketing Consent

If you have previously opted in to receive promotional emails, SMS messages, or push notifications from 90ok, you can withdraw that consent at any time by emailing [email protected] or adjusting your communication preferences within your account settings. Withdrawal takes effect within 5 business days. Please note that transactional messages (such as deposit confirmations and security alerts) cannot be disabled as they form part of the core service.

7 Data Retention

90ok retains personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable legal and regulatory obligations. The table below provides a general guide to our retention periods by data category.

When a retention period expires, personal data is either securely deleted or anonymised so that it can no longer be linked back to an individual player. Anonymised and aggregated data (for example, platform usage statistics that contain no personally identifying information) may be retained indefinitely for analytical purposes.

If you request erasure of your data before a retention period has expired, we will honour that request to the maximum extent permitted by law and will document the legal basis for retaining any data that must be kept.

8 Contact and Policy Updates

How to Contact Us About Privacy

If you have any questions, concerns, or requests relating to this Privacy Policy or the way 90ok handles your personal data, please contact our team using the details below. We are committed to responding to all privacy-related enquiries promptly and in a helpful manner.

Updates to This Privacy Policy

90ok reviews this Privacy Policy periodically and may update it to reflect changes in our data practices, platform features, legal obligations, or regulatory guidance. When we make material changes to this policy, we will notify registered players via the email address associated with their account at least 14 days before the updated policy takes effect. The "Last Updated" date at the top of this page will be revised to reflect any changes.

For minor, non-material changes — such as typographical corrections or clarifications that do not alter the substance of our data practices — we may update the policy without advance notification. We encourage you to review this page periodically so that you remain informed about how your data is being protected.

Continued use of the 90ok platform after the effective date of any updated Privacy Policy constitutes your acceptance of the revised terms. If you disagree with any changes, you may close your account at any time by contacting [email protected].

Links to Other Policies

This Privacy Policy should be read alongside our Terms & Conditions and Responsible Gaming policy, both of which form part of the overall agreement governing your use of the 90ok platform. Together these documents set out the full framework within which we operate and within which your rights and our obligations are defined.

18+  This platform is for adults aged 18 and above only. Please gamble responsibly.